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Partnership working at its best!04 Jun 2009

Consistency of service, maintaining employment opportunities and strengthening the business are at the heart of the Port of Tyne's International Passenger Terminal, based in North Shields. As a result of discussions earlier this year with DFDS Seaways, the port has strengthened its quayside operations with the transfer of 9 operational staff from DFDS Seaways to the port.

And with passenger experience a top priority for both companies, this move puts the port in a much stronger position to attract other ferry operators to the region and potentially new routes from the Tyne while, at the same time, allowing DFDS Seaways to concentrate on their on-board service as well as to focus on developing their passenger and freight volumes.

Last year, the award-winning port completed a £1.2million project, which included a new automated car park creating an extra 200 spaces to add to the existing 400, and greatly improving the layout of the check-in desks to give cruise and ferry passengers an all round smoother service, reducing the time for passengers to board.

Andrew Moffat, CEO of the Port of Tyne, says: "The Port of Tyne International Passenger Terminal is one of the region's three international gateways and an important sea route to northern Europe and Scandinavia. We provide a valuable service for the region with an estimated contribution of around £50 million to the north east economy in the form of visitor spending. We have invested heavily in the development of the Port of Tyne International Passenger Terminal and the transfer of quayside operations in May has put us in a much stronger position to attract new business".

John Crummie, UK Managing Director of DFDS Seaways says: "DFDS Seaways can confirm that, with effect from May, the company has agreed with the Port of Tyne to transfer responsibility for quayside operations to the port.

"This development reflects a strengthening of our partnership with the Port of Tyne who continue to be supportive and responsive to the needs of our business and is part of an initiative of ongoing activities to improve the financial results and development of our route to Holland from Newcastle".

Operational Note to Editors

The Port of Tyne is an important Northern Gateway and key player in the Tyne & Wear region; a dynamic trading hub with five business areas: conventional and bulk cargoes; logistics; car terminals; cruise and ferries; and estates.

For further information contact

Lisa Donohoe, Assistant Marketing & Communications Manager
Tel: 0191 455 2671
Mob: 07912 390 777

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