Passenger Terminal


Our award-winning, modern International Passenger Terminal seats up to 700 people and can accommodate up to 2,000 passengers for a cruise turnaround call. We’re here to help. Our trained tourist information colleagues greet visiting cruise ships, helping passengers to make the most of their time in the region.

When it comes to cruise calls, location is everything. For turnaround cruise passengers, our International Passenger Terminal has excellent links to the national road network and is within a 20 minute drive of a mainline railway station and 35 minute drive from Newcastle International Airport. For day calls, some of the UK’s most visited sites and exciting excursions are within easy striking distance.


  • Cash machines
  • Taxi services
  • Shuttle bus services to shopping center and metro stations
  • Secure car park on-site

Contact Us

Speak to our team, call +44 (0)330 024 0965 or send us a message.


Explore and Discover North East England